FAQs

A1: Gauscode may collect limited, consent-based data including customer contact information, vehicle preferences, visit behavior, and interactions with intelligent systems such as smart kiosks or virtual assistants. Sensitive personal information is never collected without explicit, informed consent.

A2: Collected data is used exclusively to enhance the customer experience enabling personalized vehicle recommendations, efficient test drive arrangements, and improved dealership services. It also helps streamline operational efficiency and customer engagement through intelligent automation.

A3: All data is protected through advanced encryption technologies (such as AES-256), secure cloud infrastructure, and strict access controls. Gausscode complies with relevant data protection laws in country of operation and employs rigorous internal protocols to safeguard personal information.

A4: No. Gaussode’s AI Intelligent Earphone assistant is designed to activate only upon user interaction or voice trigger commands. It does not engage in continuous recording or monitoring, and any voice data collected is either processed locally or anonymized before temporary storage.

A5: Absolutely. Gausscode systems support post-sale engagement through intelligent service reminders, vehicle maintenance tips, and AI-based customer support, ensuring ongoing satisfaction and vehicle care.

A6: All dealership personnel receive professional training to operate Gausscode’s tools effectively and ethically. This ensures a seamless and respectful experience for every customer, whether they choose digital or in-person support.