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The “Intelligent Ear” iEar® is Gausscode’s cutting-edge AI solution built to revolutionize automotive sales. It captures real-time customer interactions and transforms them into actionable insights using voice recognition, live prompts, and smart script analysis.
Powered by advanced machine learning and integrated knowledge bases, Intelligent Ear delivers continuous feedback, automated insights, and customizable reports—giving sales teams the tools they need to improve service, understand customer needs, and close more deals. It’s all about making every conversation count.
With customer consent, “Intelligent Ear” iEar® records conversations in real time and syncs them to our cutting edge technology platform. Using speech-to-text and AI analysis, it provides instant script checks and discreet earbud prompts, helping sales reps stay focused and catch key opportunities.
The Intelligent Ear uses leads management, a centralized knowledge base, and machine learning to automatically analyze what drives conversions. It turns scattered sales conversations into clear, actionable data, helping teams make smarter decisions, close more deals, and keep customers happy.
With accurate, standardized data, the Intelligent Ear delivers comprehensive, in-depth view of each showroom’s performance. It ensures brand consistency, uncovers valuable customer insights, and supports strategy development backed by real data.
frequently asked questions about Gausscode Technology and products
A1: Gauscode may collect limited, consent-based data including customer contact information, vehicle preferences, visit behavior, and interactions with intelligent systems such as smart kiosks or virtual assistants. Sensitive personal information is never collected without explicit, informed consent.
A2: Collected data is used exclusively to enhance the customer experience enabling personalized vehicle recommendations, efficient test drive arrangements, and improved dealership services. It also helps streamline operational efficiency and customer engagement through intelligent automation.
A3: All data is protected through advanced encryption technologies (such as AES-256), secure cloud infrastructure, and strict access controls. Gausscode complies with relevant data protection laws in country of operation and employs rigorous internal protocols to safeguard personal information.
A4: No. Gaussode’s AI Intelligent Earphone assistant is designed to activate only upon user interaction or voice trigger commands. It does not engage in continuous recording or monitoring, and any voice data collected is either processed locally or anonymized before temporary storage.
A5: Absolutely. Gausscode systems support post-sale engagement through intelligent service reminders, vehicle maintenance tips, and AI-based customer support, ensuring ongoing satisfaction and vehicle care.
A6: All dealership personnel receive professional training to operate Gausscode’s tools effectively and ethically. This ensures a seamless and respectful experience for every customer, whether they choose digital or in-person support.
Enhance team capabilities
Sets rules, deeply analyzes base customers, assigns e-verification tasks to risk control personnel based on user needs.
Single-click to generate task instructions； Receives instructions on the mini-program end and executes tasks according to instructions.
Provides corresponding guidance promptly, making management more efficient.
HQ Management： Timely understanding of frontline management actions and management capability levels. HQ Planning： Timely understanding of the real situation on the frontline, conduct accurate management and support
CRM Contact Management is a core feature of Customer Relationship Management (CRM) systems. It involves the systematic organization, tracking, and management of all interactions and information related to contacts within a business, including customers, prospects, partners, and vendors. This feature is designed to help businesses maintain detailed and accessible records of their interactions, improving customer service, sales processes, and overall relationship management.
We provide top-tier CRM management services designed to transform how businesses manage their customer relationships. Our comprehensive CRM solutions are built to enhance efficiency, boost sales, and improve customer satisfaction.
CRM Contact Management is a core feature of Customer Relationship Management (CRM) systems. It involves the systematic organization, tracking, and management of all interactions and information related to contacts within a business, including customers, prospects, partners, and vendors.
Welcome to our FAQS section, where we address common queries and provide helpful solutions to ensure you get the most out of our CRM software.
CRM (Customer Relationship Management) software helps businesses centralize data, streamline sales processes, and improve customer.
CRM (Customer Relationship Management) software helps businesses centralize data, streamline sales processes, and improve customer.
CRM (Customer Relationship Management) software helps businesses centralize data, streamline sales processes, and improve customer.
CRM (Customer Relationship Management) software helps businesses centralize data, streamline sales processes, and improve customer.
CRM (Customer Relationship Management) software helps businesses centralize data, streamline sales processes, and improve customer.
CRM (Customer Relationship Management) software helps businesses centralize data, streamline sales processes, and improve customer.
End-to-end support for sales service
Speech-to-text service and voiceprint recognition
Customer tag extraction and sales seript recognition and risk script detection
